General Manager, Pressure Kleen Services

We are a growing cleaning and maintenance company based in Toronto offering top industry pay, benefits and long-term growth opportunities. For over 50 years, Pressure Kleen has been the leader in the commercial cleaning industry. We offer Commercial Kitchen, Industrial, Institutional, High-rise Condo and Apartment Building cleaning and we’re known for great care taken with clients and employees alike.

The Position:

The General Manager reports directly to the company owners and provides leadership to a team of 25 employees. As the General Manager of Pressure Kleen Services, you will focus on ensuring complete operational excellence throughout the entire business, from sales through estimating, project execution, and customer service.

Requirements:

A natural leader with a proven track record of inspiring and developing teams.
A “Let’s go” attitude through personal example and by inspiring the team, creating a profoundly positive and supportive culture.
Strong analytical and problem-solving skills. Ability to perform analyses of data, processes, policies, procedures and/or systems
Excellent communication skills.
Flexibility to work irregular hours as the business dictates.
Strong understanding of Microsoft Office – Word, Excel, SharePoint and PowerPoint. Field Service Management software experience – would be an asset.
Google sketch-up software experience – would be an asset.
Ability to read and manage financial statements. P&L experience is an asset.
Must be able to legally work in Canada and travel to the U.S.
Wear required Personal Protective Equipment, including but not limited to, safety hat, footwear, gloves.

Education: College diploma (or university degree) required. Focus in management, science, or engineering is an asset.

Experience: Minimum of 5 years of relevant work experience – as a manager in a private company and leading teams. Industrial, commercial, institutional cleaning and restaurant management experience is an asset.

Responsibilities:

Interface with clients and staff to coordinate and execute contractual obligations and other ad-hoc projects related to cleaning activities.
Responsible for operational activity: planning, directing, organizing and controlling all phases of operations.
Monitor to ensure quality control expectations are met.
Manage Key Performance Indicators (KPI’s).
Manage expenditures such as labour, supplies, equipment, etc. to budget.
Manage HR processes to ensure adequate staffing and employee development.
Develop client relationships and sales strategies to meet revenue targets.
Develop and execute marketing initiatives to drive sales.

Additional Information:

All personnel may be required to perform duties outside of their normal responsibilities due to the nature of work performed to accomplish Pressure Kleen key performance indicators.
Much of our work is done at night, so the General Manager must be available to work occasional night shifts.
Job Type: Salaried Full-time, with performance bonuses. We are looking for a performance-oriented individual who can sustain and improve company KPI’s.

Work Location: Pressure Kleen is based in Etobicoke, near Pearson Airport. The General Manager will work based out of this centralized location but will also occasionally travel to our customer sites across the south-central Ontario, and very occasionally across Canada.